UX Strategy and Architecture
The journey was crafted around a frictionless scanning experience and tiered information delivery, using a blend of native-like interactions and real-time database lookups:
Flow Design
We used a flowchart to map the entire product scan-to-redeem journey:
- If the product exists in our database: fetch and show it.
- If not found: query third-party APIs.
- If still missing: prompt the user to add it manually.
- All valid product data is then saved and presented consistently.
Design System in Figma
A dedicated design system was established for typography, spacing, iconography, tab navigation, and cards:
- Tabs for segmented product views (Reviews, Details, Label, Coupons)
- Visual hierarchy for price, rating, brand, and EAN barcode info
- QR codes styled for store-specific checkout integration
- Profile, Search, Favorites, and Scan navigation housed in a persistent tab bar
App Experience
Scan to Search
Users begin with a barcode scan or manual search:
- Real-time scan feedback with red scan line
- Recent search history aids return visits
Product Overview & Ratings
- Displays average rating, price, store availability, and key attributes (sugar-free, kosher)
- Detailed labels (e.g., ingredients) from structured APIs
- Distinct visual styles for Reviews, Details, Label, and Coupons tabs
User Reviews
- Includes profile photos, star ratings, and optional comments
- User has the ability to review overall consensus on the selected product
Rewards System
- Encourages submitting reviews in exchange for redeemable coupons
- Includes character counter, CTA hierarchy, and error protection for empty submissions
Coupon Redemption
- Shows dynamic QR codes filtered by store
- Visual grouping of "10% Off", "BOGO", etc.
- Enables in-store scanning at checkout counters
Key Outcomes
- Increased review contributions with coupon incentive loop
- Real-time feedback for missing products and data sync with APIs
- Positive usability testing across scan/search-to-reward funnel
Final Thoughts
Eatcited simplifies the path from barcode scan to informed purchase while creating an incentive-driven ecosystem for users to engage, share, and save money at the grocery store.