Battle Management System

JERIC2O, represent a leap in how digital interfaces empower military decision-making. These platforms are designed to meet the evolving needs of Joint All-Domain Command and Control (JADC2) — a core initiative of the U.S. Air Force’s ABMS (Advanced Battle Management System). As a Principal Product Designer, the goal was to deliver decision dominance through an intuitive, high-performance interface built for real-time, cross-domain operations. The design work I led for CBC2 now supports mission-critical operations across all TOCs in the Eastern, Western, Pacific, and Canadian air defense sectors—proving how thoughtful UX can scale globally in secure environments.

Client
U.S. Air Force
Date
5.3.24
Based In
Washington, D.C.
Tools Used
Figma, Mattermost, React, Zoom
Scroll Down

The Challenge

"Traditional command systems were fragmented, slow, and difficult to interpret in high-pressure situations."

Warfighters needed a unified interface that could:

  • Fuse real-time multi-domain data (air, land, sea, cyber, space).
  • Present only mission-relevant data without cognitive overload.
  • Adapt to the needs of multiple branches and threat scenarios.
  • Meet the highest levels of military security & compliance.
Contract Award

$61M+ to Hypergiant (2023) for JERIC2O development

Collaborators

Teams from 4 major defense contractors, 35 cleared personnel

Role of UX/UI

Design the first secure design system operable across classified domains, and created user-driven interface solutions based on direct operator input

THE SOLUTION

Cognitive Clarity in High-Stakes Environments

Tailored
Context-aware overlays adapt based on the operational role or mission phase.

Quick & Responsive
Operators interact with a live tactical map, gaining insights without drilling endlessly.

Security-First UX

Cleared Components
First-ever classified design system: reusable components designed for clearance-sensitive workflows.

Cleared Files
Enables cross-branch operations without compromising data silos or clearance levels.

Design System

Components
Plug-and-play components let other designers quickly create tailored experiences.

Atomic
Modular design also allows rapid updates every minute on the minute, directly in sync with evolving feature iterations.

Scalability
Supports different journey types: physical security, satellite operations, maintenance, ISR, and more.

UX Research in Classified Settings

Usability Testing
Established protocols to conduct user testing across 6 military bases.

Efficiency
Aligned security constraints with agile iteration cycles—shortened the time from design, development, and deployment from months to days.

Design Principles

Proactive Research
Embedded UX research into classified workflows for rapid feedback.

Stakeholder Alignment
Weekly conversations between designers & Warfighters ensured the user is consistentlyy heard, and feedback is gathered to revise designs.

Security by Design
Every design decision considered clearance, access, and potential threat vectors.

Mission Impact

Unified Joint Ops
Enabled 5 branches to communicate and coordinate seamlessly via one interface.

Global Command
Securely integrated allied operations across the Department of Defense.

Field Certified
Developed to meet rigorous U.S. Air Force operational requirements, with secure and scalable architecture designed for real-world deployment in classified environments.

Conclusion

This project taught me the importance of modularity, empathy, and security in mission-critical systems. JERIC2O proves that high-performance UX design and military-grade security can - and must - coexist.

The project’s legacy lives on—not just as a product, but as a repeatable framework for how to design, test, and deploy high-impact, high-security systems in the defense space.

In just three years, the CBC2 interface I contributed to as a designer scaled to every Tactical Operations Center screen across the Eastern, Western, Pacific, and Canadian air defense sectors.

" CBC2 represents a leap forward in quickly integrating and continuously delivering new battle management software tools into the hands of NORAD and USNORTHCOM as well as PACAF warfighters."

Brig. Gen. Luke Cropsey, Department of the Air Force Command, Control, Communications, and Battle Management Program Executive Officer
www.af.mil